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Montana woman gets $233 for fielding mistaken phone calls


Jefferson City, MO – The state of Missouri has sent a woman in Montana $233 for fielding more than a thousand phone calls from Medicaid recipients.

Last August, the state sent a letter to 339,000 Medicaid recipients, telling them their benefits were about to be cut. A 1-800 number given in the letter was one digit off, which sent those calls to Sharon Curtiss-Rivera. She uses the number to books concerts for a folk singer.

Some state workers were punished for the typo, ranging from reprimand to suspension without pay, though the state's Department of Social Services never identified the workers.