By Tom Weber, KWMU
St. Louis – St. Louis-based Edward Jones has connected about 99 percent of its branches to a new satellite.
The company lost its satellite a week ago, which meant orders couldn't be sent electronically.
Brokers who usually buy stock online had to phone in those orders.
Edward Jones spokesman John Boul says all but a hundred or so branches are re-connected.
He says customers probably didn't notice any major problems, in part, because of the way Edward Jones does business.
"Our whole philosophy is to buy good-quality investments and hold them for the long term," Boul said. "Our customers typically are not traders that are doing a lot of switching in and out of things, so that lessens the impact."
The satellite mishap affected more than 9,000 Edward Jones branches in the U.S. and Canada.