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Regulators examine Missouri landline service

By AP/St. Louis Public Radio

Jefferson City, Mo. – Missouri utility regulators are looking into whether people are getting quality service from their local telephone companies.

The Public Service Commission opened a review this past week after getting an increasing number of customer complaints about landline service.

The review will try to determine if the reported problems are isolated incidents or indicate a systemic deterioration across phone lines in large parts of the state.

Local telephone companies have been given until Nov. 1 to respond to a series of questions.

The public can also submit comments to the PSC.